Official Apple Help

Official Apple Help

If one of Apple’s knowledge base articles doesn’t clear up it, you even have the choice of speaking to an Apple Support rep on the cellphone or by way of textual content chat. For hardware issues, you can also schedule a Genius Bar appointment or an appointment at an Apple Authorized Service provider near you. If you need help, Apple provides help for your merchandise in many ways. Live chat permits you to use immediate / stay (actual-time) messaging to contact Apple’s assist group via its web site. Apple’s live chat offers sooner response times, much sooner than emails. In fact, a lot of customers choose chat help over emails and telephone calls.

Visit us on-line or give us a call to begin the method of mailing your device to an Apple Repair Center. Most Apple products are eligible for mail-in service. There are many service suppliers that Apple trusts with help. In addition to the Genius Bar for hardware repairs, you’ve more instant support choices.

Please notice that reside chat is out there, though it will not be available in all countries. I’m a travel enthusiast, trainer, author, and an early adopter who has stood in more release-day traces than I can rely. I’m a former Apple retail store Specialist and I’ve been writing Apple-targeted product critiques since 2010.

Get your questions answered by an professional via telephone, chat, email, and even Twitter. From organising your device to recovering your Apple ID to replacing the display, Apple Support has you coated. If each of these settings are on, the date and time most likely isn’t your problem. Check your connectivity and restart your device, or try the other troubleshooting steps. Re-open the app or game and check if the in-app purchase has been delivered.

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Find out how to get additional technical assist and hardware service choices in your Apple merchandise. For legal questions, please go to and choose from the drop-down menu offered. Start your request online and we’ll discover you an answer. AppleCare products present extra hardware service options and skilled technical support from Apple. Learn the way to get support in your buy from the iTunes Store or your subscription to Apple Music.

apple store support

Or find solutions about billing and fee. Depending on the small print of your buy and issue, you could possibly get a refund. Find more information on returns and refunds on Google Play.

Change Your Fee Methodology

Buy on-line and we’ll have it prepared for pickup. Everything you need can also be out there on-line. View fee methods on file, choose which fee method you like to cost first, or update your billing information. Whether you make a Genius Bar reservation, go to an Apple Authorized Service Provider, or mail your gadget to us, you’ll get the skilled assist you to want. For more straightforward questions — about an issue with iTunes, as an example — ship us an e mail and we’ll rapidly reply with an answer.

If your problem just isn’t listed there, you possibly can choose the “the topic just isn’t listed” option. If you select this option, you may be requested to describe your downside within the next display. Now select the specific iPhone problem you are having, like the battery, again-up, Apple ID, or Wi-Fi issues. For occasion, if you’re having issues along with your iPhone, click iPhone. Or if you’re having a problem with your Apple ID, click Apple ID.

Use the Apple Support app to search out solutions about your merchandise, speak to an skilled, or make a repair reservation. Get assist with apps that you just bought or downloaded within the App Store that aren’t made by Apple. Your apps stay up-to-date automatically, but you can manually update them any time.

You can find me on Twitter as @KarenSFreeman and Instagram as @Karefree2. You can unsubscribe at any time and we’ll by no means share your details without your permission. Do you have any extra questions about the way to get help on your Mac, iPhone, iPad, or Apple Watch? Put them in the comments, and we will assist! Now that you know the way to sign up, you can also visit the iMore boards. If you are simply in search of some primary how-to solutions, you will get help in 140 characters or less through Twitter using @AppleSupport.

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